GENPACT - Hyderabad

Experience - 0 to 5

Key Skills - transition management, transformation leadership, end to end program management, digital transformation, intelligent operations, client engagement strategy, cxo stakeholder management, senior stakeholder engagement, consulting, solution design, transformation solutions, transition governance, risk management, issue management, change management, benefits realization, sla management, financial strategy, revenue generation, aoi management, p&l management, hunting and mining, presales support, deal management, strategic initiatives, functional development, cross functional collaboration, industry domain knowledge, retail domain, fmcg domain, healthcare domain, hitech domain, banking domain, digital adoption, day 1 readiness, governance framework, compliance management, controllership, knowledge management, people management, leadership development, mentoring, thought leadership, ambiguity management, decision making, project management tools, innovation mindset, market intelligence, client relationship management, executive communication.,

Wipro - Hyderabad

Experience - 1 to 3

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

GENPACT - Noida

Experience - 5 to 7

Key Skills - business banking operations, agri banking operations, lending operations, loan lifecycle management, loan origination, document preparation, loan booking, loan servicing, loan closure, business lending, retail banking, mortgage operations, banking operations, client operations management, service delivery management, sla management, compliance management, data security, audit and quality control, subject matter expertise, process governance, process standardization, process mapping, process documentation, solution design, system validation, automation, continuous improvement, workforce management, resource optimization, margin improvement, client relationship management, customer experience management, stakeholder management, team leadership, people management, performance management, cross functional collaboration, innovation mindset, mis reporting, data analysis, ms excel, power bi, sql, operational excellence.,

Wipro - Gurgaon

Experience - 3 to 5

Key Skills - Customer support, Technical troubleshooting, SLA adherence, Query resolution, Ticket management, Incident documentation, Problem diagnosis, Client communication, Email support, Call handling, Knowledge base usage, Product support, Product navigation assistance, Escalation management, Trend analysis, Customer service, Professional communication, Record keeping, Process compliance, Multi-tasking, Time management, Attention to detail, Learning agility, Product training participation, Self-learning, Client relationship management, Alternative solution offering, Follow-up coordination, Documentation skills.,

GENPACT - Bangalore

Experience - 10 to 12

Key Skills - source to pay, s2p, procure to pay, p2p, sourcing, master data management, invoice processing, ap operations, helpdesk management, travel and expense, t&e, stakeholder management, client relationship management, process governance, reporting and analysis, metrics management, ctq, transformation management, p2p transformation, global transitions, escalation management, issue resolution, system optimization, erp systems, coupa, servicenow, concur, cross functional team management, large team handling, performance management, people development, risk management, risk mitigation, financial analysis, ap reporting, financial statements, problem solving, digital tools, ms excel, ms powerpoint, ms word, o2c exposure, rfp, rfi, solution support.,

Wipro - Mumbai

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Chennai

Experience - 1 to 3

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Bangalore

Experience - 1 to 3

Key Skills - Data Analysis & Interpretation, Business Intelligence (BI) & Reporting, Dashboard Creation (Power BI / Tableau / Excel), SQL, Data Warehousing & Data Modelling, Data Cleaning, Validation & Automation, Predictive Analytics & Statistical Modelling, KPI Development & Performance Tracking, Process Improvement & Efficiency Optimization, Client Relationship Management, Survey Design & Data Visualization,

Wipro - Mumbai

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Pune

Experience - 3 to 5

Key Skills - Customer support, Technical troubleshooting, SLA adherence, Query resolution, Ticket management, Incident documentation, Problem diagnosis, Client communication, Email support, Call handling, Knowledge base usage, Product support, Product navigation assistance, Escalation management, Trend analysis, Customer service, Professional communication, Record keeping, Process compliance, Multi-tasking, Time management, Attention to detail, Learning agility, Product training participation, Self-learning, Client relationship management, Alternative solution offering, Follow-up coordination, Documentation skills.,

Wipro - Mumbai

Experience - 1 to 3

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,

Wipro - Hyderabad

Experience - 5 to 8

Key Skills - Data Analysis & Interpretation, Business Intelligence (BI) & Reporting, Dashboard Creation (Power BI / Tableau / Excel), SQL, Data Warehousing & Data Modelling, Data Cleaning, Validation & Automation, Predictive Analytics & Statistical Modelling, KPI Development & Performance Tracking, Process Improvement & Efficiency Optimization, Client Relationship Management, Survey Design & Data Visualization,

Wipro - Delhi

Experience - 0 to 2

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance ,

Wipro - Bangalore

Experience - 3 to 5

Key Skills - Customer support, Technical troubleshooting, SLA adherence, Query resolution, Ticket management, Incident documentation, Problem diagnosis, Client communication, Email support, Call handling, Knowledge base usage, Product support, Product navigation assistance, Escalation management, Trend analysis, Customer service, Professional communication, Record keeping, Process compliance, Multi-tasking, Time management, Attention to detail, Learning agility, Product training participation, Self-learning, Client relationship management, Alternative solution offering, Follow-up coordination, Documentation skills.,

Wipro - Bangalore

Experience - 3 to 5

Key Skills - IT Service Management (ITSM), Incident & Problem Management, Hardware and Software Installation & Configuration, Network Monitoring & Maintenance, Root Cause Analysis & Troubleshooting, Service Request Handling & SLA Management, System & Server Administration, Backup and Data Recovery, User Access Management, Customer Support & Client Relationship Management, Ticketing Tools (e.g., ServiceNow, Remedy, JIRA), Remote Support & On-site Coordination, Performance Monitoring & Reporting, Process Adherence & Quality Assurance, Technical Documentation & Knowledge Base Maintenance,